Privacy Policy

Last updated: 28th March 2026

1. Introduction

This Privacy Policy explains how personal information is collected, used, stored and protected when you visit our website, contact us, or make an enquiry for chauffeur or private hire services.

We are committed to protecting your privacy and handling personal data securely and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR).

By using our website or contacting us, you agree to the practices described in this policy.

2. Who We Are

JP & Sons Chauffeur Services provides private chauffeur hire, corporate transport, airport transfers, event travel and VIP bookings throughout London and the United Kingdom.

For the purposes of data protection law, JP & Sons is the Data Controller.

Contact Email: info@jpsonschauffeur.co.uk

Journeys may be operated directly by JP & Sons or fulfilled by approved partner operators. Personal data may be shared where necessary to complete a booking.

3. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Pickup and drop-off locations
Travel dates and times
Passenger numbers
Luggage requirements
Special requests
Any information you provide in messages or enquiries

We may also collect limited technical information automatically, such as:

IP address
Browser type
Pages visited
Approximate location data

4. How We Use Your Information

We use personal data to:

Respond to enquiries
Provide quotations
Manage bookings
Arrange drivers and vehicles
Share details with partner operators where required
Improve our services
Comply with legal obligations

We do not sell personal data. We do not send marketing messages without consent.

5. Legal Basis for Processing

We process personal data under one or more of the following:

Contractual necessity
Legitimate interests
Legal obligation
Consent

6. Data Sharing

We may share personal data with:

Approved chauffeur or transport partners
Website hosting providers
Payment processors
Analytics providers
Legal or regulatory authorities where required

Data is shared only where necessary to provide the service.

7. International Data Transfers

Some service providers may process data outside the UK. Where this happens, appropriate safeguards are used in accordance with UK GDPR.

8. Data Retention

We keep personal data only for as long as required to manage enquiries, bookings, accounts and legal obligations.

9. Your Rights

You have the right to:

Request access to your data
Request correction
Request deletion (where permitted)
Object to processing
Restrict processing
Withdraw consent

You also have the right to complain to the Information Commissioner’s Office.

Website: https://www.ico.org.uk

10. Cookies

Our website may use cookies to improve functionality, analyse traffic and improve user experience.

You can control cookies through your browser settings.

11. Data Security

We use appropriate technical and organisational measures to protect personal data from loss, misuse or unauthorised access.

12. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

13. External Links

We are not responsible for the privacy practices of third-party websites linked from our site.

14. Changes to This Policy

We may update this policy at any time. Changes will be published on this page.